How Confirmation works

Find information about the Confirmation process for University of Southampton offer holders.

What is university Confirmation?

If you are holding a firm or insurance offer with us, we will email you when we receive your results. This email will explain whether we can confirm your place at the university or not. 

Check your email account around the time your results are confirmed, including your spam folder. You can also check the status of your offer on UCAS Hub.

If you still have other conditions outstanding, UCAS Hub will continue to show your offer as conditional.

Your Confirmation questions answered

We know this is an anxious time for many applicants, and we want to do everything we can to support you. Read the answers to some of the most frequently asked questions about Confirmation below.

What is the Confirmation telephone number and what are the opening times? 

If you have any queries about Confirmation, you can contact our admissions team on +44 (0)23 8059 4732. Phone lines are open Monday to Friday, 9am to 5pm, UK time.

I want to let the University know about a change related to my application. How can I do this?

You can notify our Admissions Team of any changes related to your application that you would like us to consider by completing this short form.

These changes may include:

  • appeals and remarks
  • extenuating circumstances
  • requests to change your course
  • requests to defer your place with us

I've just missed the grades I needed to meet my offer requirements. Will you still accept me? 

We understand that results don’t always go as planned and that applicants are passionate about studying one of our courses. 

If you do not meet your offer conditions, we'll review your application and decide whether we are still able to accept you on your chosen course. We will communicate our decision via UCAS Hub.

If we are unable to confirm you on your original course, we will try to consider you for an alternative course. If you are made an offer for an alternative course, you will get the opportunity to discuss this offer with a member of our academic programme team.

My grade performance was affected by exceptional circumstances. Will you reconsider my application? 

If you are a University of Southampton offer holder and you haven’t already told us about your circumstances, please email details and any supporting evidence to one of the below email addresses.

If you are not a University of Southampton offer holder, you can find contact information on our main Clearing page.

Subject(s)FacultyContact email
Chemistry, engineering, electronics and computer science, and physics and astronomyFaculty of Engineering and Physical SciencesAdmissionsUG.EPS@southampton.ac.uk
Biological sciences, geography, environmental science, health sciences, ocean and earth sciences, and psychologyFaculty of Environmental and Life SciencesAdmissionsUG.ELS@southampton.ac.uk  
MedicineFaculty of Medicine AdmissionsUG.MED@southampton.ac.uk  
Archaeology, English, film studies, history, modern languages, music, philosophy and Winchester School of ArtFaculty of Arts and Humanities AdmissionsUG.AH@southampton.ac.uk  
Business, law, education, mathematical sciences, economics, sociology and criminology, politics and population sciences   Faculty of Social SciencesAdmissionsUG.SS@southampton.ac.uk  

I'm waiting for my GCSE English or maths results. Can I apply through Clearing before I know the result? 

If you're holding an offer from another university which depends on your English or maths GCSE grades, you won't be able to use Clearing until they've made a decision about accepting you.  

You can call us or complete a Clearing enquiry to see if we can make you an offer-in-principle, but you can only refer your UCAS application to us once your original university rejects you, or you can release yourself into Clearing.  

If you don't hold any offers, or if you'll be applying directly through Clearing as a new applicant, you can apply before you've got your GCSE results. But depending on our requirements, we may not be able to confirm your place until you have your GCSE results. 

What is the UCAS Results Embargo? 

The UCAS results embargo is a period of time where we will not update applications, and the advisor portal on UCAS will not be updated.

2024's embargo ran from 6pm, Monday 29 July until 8am, Thursday 15 August.