Project overview
The overall aim of the project was to work with the Rail Delivery Group (RDG), via secondment of a TRG researcher to RDG, to develop improved passenger information systems and services which may require the use of personal data. This helped to ensure that the rail industry (and ultimately society) benefited from previous EPSRC-funded research into the value placed by travelers on information provision and data privacy.
The project also helped to sustain and enhance the relationship between the University of Southampton and rail industry bodies (notably RDG), building on the University’s role in the UK Rail Research and Innovation Network (UKRRIN).
Work during the secondment was focused in two main areas. The first involved developing a framework for evaluating the benefits of improved information provision and service enhancements, which properly takes in to account the importance of data privacy and the willingness of passengers to provide any necessary data. Secondly, the TRG researcher worked with the Rail Delivery Group as they developed new passenger information systems, focusing particularly on assessing the suitability of additional data sources for incorporation in such systems.
The project also helped to sustain and enhance the relationship between the University of Southampton and rail industry bodies (notably RDG), building on the University’s role in the UK Rail Research and Innovation Network (UKRRIN).
Work during the secondment was focused in two main areas. The first involved developing a framework for evaluating the benefits of improved information provision and service enhancements, which properly takes in to account the importance of data privacy and the willingness of passengers to provide any necessary data. Secondly, the TRG researcher worked with the Rail Delivery Group as they developed new passenger information systems, focusing particularly on assessing the suitability of additional data sources for incorporation in such systems.
