Module overview
Utilizing Artificial Intelligence (AI) needs both business acumen and some technical knowledge on how it works. Applying AI appropriately to real life scenarios requires expertise to plan, design and implement AI solutions. There are several forms of AI with different implications for all the stakeholders involved. This module explores the main categories of AI solutions and how they can be utilised in the best way possible. The module is divided into three sections: The first section discusses how AI changes society and business models. This includes specific applications, opportunities and challenges. The second section discusses how AI influences specific relationships such as the relationship between a retailer and a customer or an employer and an employee. This includes concerns around transparency, privacy and trust. Lastly the third and final section provides an introduction of some additional AI concepts that will be covered more extensively in subsequent modules. As the strength and weaknesses of AI are understood better, the central role humans still hold emerges strongly. Student will leave the module with greater ability and confidence in how to apply AI to business. More specifically, the student will be better equipped to lead in AI adoption, and act as a bridge between their organization and technology providers.